Privacy Policy

1. Who we are

This Privacy Policy explains how Byers Precision Fabricators, Inc. (“Byers Precision,” “we,” “us”) handles information you share with us through this website, byersfabricators.com, and through direct communication with us. Our address is 675 Dana Rd, Hendersonville, NC 28792.

2. Information we collect

We collect customer information only through the ways you contact us directly: website forms, RFQ (request for quote) submissions, file uploads, email, phone, or other direct inquiries.

Depending on what you choose to send, this may include your name, company, email address, phone number, industry, the service you need, a description of your part or assembly, estimated quantity, preferred timeline, your message, and any drawings, specifications, CAD files, or other technical documents you upload or attach.

3. How we use your information

We use the information you provide only to:

• respond to you;
• evaluate manufacturing requirements;
• prepare quotes and estimates;
• communicate with you about projects; and
• provide the services you request.

4. We do not sell your information

We never sell your information. We do not rent or trade it, and we do not use it for third-party advertising.

5. Limited sharing

We do not share your information except with service providers that help us operate this website, our forms, our email, and our business, who may handle it only for those purposes, or where disclosure is required by law.

6. Drawings and technical documents

Drawings, specifications, CAD files, and other technical documents you send remain yours. We use them only to review, quote, and perform the work you ask about. Please do not submit export-controlled, classified, or otherwise restricted technical data through the website form; contact us first so we can discuss an appropriate way to proceed. See also the Terms of Service.

7. Payment information

This website’s forms do not collect payment card information. Payment arrangements for projects are described in our Terms of Service and in the quote, project agreement, or invoice for your project.

8. Cookies and tracking

This website does not use advertising cookies or third-party advertising trackers. Our hosting provider may keep standard technical server logs, such as IP address, browser type, and pages requested, to operate and secure the site.

9. Retention

We keep information for as long as we reasonably need it to respond to your inquiry, prepare quotes, perform requested services, and meet legal, accounting, and business record-keeping obligations. After that, we delete it or keep it only in a form that is no longer linked to you, as permitted by law.

10. Security

We use reasonable measures to protect the information you share with us. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

11. Your choices

You may contact us to ask what information we hold about you, to correct it, or to request that we delete it, subject to any legal or business record-keeping requirements. Email rfq@byersfabricators.com or call (828) 341-7469.

12. Children

This website is intended for business customers and is not directed to children. We do not knowingly collect information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was most recently revised.

14. Contact us

Byers Precision Fabricators, Inc.
675 Dana Rd
Hendersonville, NC 28792
Phone: (828) 341-7469
Email: rfq@byersfabricators.com
Website: byersfabricators.com